Contact:(Mon-Friday)
 Berlin Health Center
 
 Phone: 410-629-0164
 

 Hours: 8 am-4:30 pm

Pocomoke Health Center (Mon-Thursday)

Phone: 410-957-2005

Hours: 8 am-4:30 pm


altOther services included in the section include Administrative Care Coordination, Care Coordination and Ombudsman Program.

 

 

Additional Health Care Resources:

Administrative Care Coordination Unit (ACCU)

The Administrative Care Coordination Unit (ACCU) serves as a local resource for all HealthChoice Medicaid members. The ACC can:

  • Help you understand your HealthChoice benefits and how to access services
  • Explain your Managed Care Organization (MCO) choices
  • Help you find a primary care physician (PCP) or specialist in your MCO's network (You can change your PCP at any time)
  • Help you find a dentist for your child (MCOs are not required to cover dental services for adults)
  • Help link you to Medicaid transportation services (MCOs are not required to provide transportation)
  • Help get your prescriptions filled
  • Explain the health services you can get out of network and without a referral, like prenatal care (if you already started prenatal care) and family planning services
  • Explain how to renew your Medicaid benefits through the Maryland Health Connection
  • Explain how to keep your information updated and how to get a new Medicaid card if your card is lost or stolen
  • Help you resolve a billing issue
  • Explain your appeal & grievance rights
  • Explain you annual right to change MCOs

Target populations include children, pregnant and postpartum women, individuals with disabilities (physical, mental or developmental), and homeless individuals. The ACC can help anyone is eligible for HealthChoice.


The Ombudsman Program accepts referrals from the Compliant Resolution Unit.


The Ombudsman acts as an advocate for your healthcare needs. An Ombudsman may contact you when there are complex medical issues involving care coordination with the MCO. The HealthChoice Program may also request than an Ombudsman contact you to ensure that any complaints that you have about your healthcare or MCO have been resolved.
 


 

Substance Abuse Help

 

Zika Information

 

Rabies Information


     

WCHD News

Cases are household contacts, and both acquired measles out of state.

Baltimore, MD-The Maryland Department of Health (MDH) has confirmed a second measles case in a Maryland resident. This second confirmed case is a household contact of the first confirmed case, and both acquired measles outside of Maryland in an area with an ongoing measles outbreak.

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Public Health Officials Offer Food Safety Tips in Preparation of Potential Power Outages and Flooding Due to Hurricane Florence

(Salisbury, MD) - As Hurricane Florence begins to make way across the Eastern seaboard, health officials of Somerset, Wicomico and Worcester counties recommend the following food safety tips for residents to help them prepare now, should local power outages or flooding occur.

• Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawlspace or any partially enclosed area. For more information on generator safety, visit here.

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Click on an event below to register for that event and get more info:

 

Due to inclement weather, the Just Walk Making Strides event scheduled for today is rescheduled for 5-6 p.m. on October 18 at Byrd Park in Snow Hill. For more information, please call 410-632-0056.  Read more ...
 Lower Shore Health Insurance Assistance Program