Contact:(Mon-Friday)
 Berlin Health Center
 
 Phone: 410-629-0164
 

 Hours: 8 am-4:30 pm

Pocomoke Health Center (Mon-Thursday)

Phone: 410-957-2005

Hours: 8 am-4:30 pm


altOther services included in the section include Administrative Care Coordination, Care Coordination and Ombudsman Program.

 

 

Additional Health Care Resources:

Administrative Care Coordination Unit (ACCU)

The Administrative Care Coordination Unit (ACCU) serves as a local resource for all HealthChoice Medicaid members. The ACC can:

  • Help you understand your HealthChoice benefits and how to access services
  • Explain your Managed Care Organization (MCO) choices
  • Help you find a primary care physician (PCP) or specialist in your MCO's network (You can change your PCP at any time)
  • Help you find a dentist for your child (MCOs are not required to cover dental services for adults)
  • Help link you to Medicaid transportation services (MCOs are not required to provide transportation)
  • Help get your prescriptions filled
  • Explain the health services you can get out of network and without a referral, like prenatal care (if you already started prenatal care) and family planning services
  • Explain how to renew your Medicaid benefits through the Maryland Health Connection
  • Explain how to keep your information updated and how to get a new Medicaid card if your card is lost or stolen
  • Help you resolve a billing issue
  • Explain your appeal & grievance rights
  • Explain you annual right to change MCOs

Target populations include children, pregnant and postpartum women, individuals with disabilities (physical, mental or developmental), and homeless individuals. The ACC can help anyone is eligible for HealthChoice.


The Ombudsman Program accepts referrals from the Compliant Resolution Unit.


The Ombudsman acts as an advocate for your healthcare needs. An Ombudsman may contact you when there are complex medical issues involving care coordination with the MCO. The HealthChoice Program may also request than an Ombudsman contact you to ensure that any complaints that you have about your healthcare or MCO have been resolved.
 


 

Substance Abuse Help

 

Zika Information

 

Rabies Information


     

WCHD News

Spring is just on the horizon and Worcester Health is encouraging residents to take part in this year's #1BillionStepsChallenge. Our team this year is WorcesterSpringSteps (#273). You can register with the link below through MoveSpring using the code APHA2019. It is completely free to register and participate.

For more information please contact 410-632-0056. Thank you!

(Click the image below to register)

Read more ...

What’s the Bottom Line on the Risks of E-cigarettes for Kids, Teens, and Young Adults?

  • The use of e-cigarettes is unsafe for kids, teens, and young adults.
  • Most e-cigarettes contain nicotine. Nicotine is highly addictive and can harm adolescent brain development, which continues into the early to mid-20s.1
  • E-cigarettes can contain other harmful substances besides nicotine.
  • Young people who use e-cigarettes may be more likely to smoke cigarettes in the future.

Click the image below for more information about youth vaping.

Read more ...

Winter storms create a higher risk of car accidents, hypothermia, frostbite, carbon monoxide poisoning, and heart attacks from overexertion. Winter storms and blizzards can bring extreme cold, freezing rain, snow, ice, and high winds.

Take Care During Winter Storms:

  • Stay off roads.
  • Stay indoors and dress warmly.
  • Prepare for power outages.
  • Use generators outside only and away from windows.
  • Listen for emergency information and alerts.
  • Look for signs of hypothermia and frostbite.
  • Check on neighbors.

Learn more about snow and extreme cold safety here.

Read more ...

Local Health Improvement Coalitions (LHICs) equip local jurisdictions to determine their public health priorities and address specific public health concerns. The Worcester County Local Health Improvement Coalition seeks a broad membership from the community to assist the local health department and its partners in determining local health priorities and the Community Health Improvement Plan. 

Click the image below for a full schedule of upcoming LHIC meetings:

Read more ...

Salisbury, MD- What do you picture when you think of “heart health?” We asked women across the Lower Eastern Shore to tell their stories about how heart health has affected their families and themselves, as well as the importance of a healthy lifestyle. We are sharing those accounts across social media and screening the videos at the 2019 Go Red event in February.

Read more ...
 Lower Shore Health Insurance Assistance Program