Contact:(Mon-Friday)
 Berlin Health Center
 
 Phone: 410-629-0164
 

 Hours: 8 am-4:30 pm

Pocomoke Health Center (Mon-Thursday)

Phone: 410-957-2005

Hours: 8 am-4:30 pm


altOther services included in the section include Administrative Care Coordination, Care Coordination and Ombudsman Program.

 

 

Additional Health Care Resources:

Administrative Care Coordination Unit (ACCU)

The Administrative Care Coordination Unit (ACCU) serves as a local resource for all HealthChoice Medicaid members. The ACC can:

  • Help you understand your HealthChoice benefits and how to access services
  • Explain your Managed Care Organization (MCO) choices
  • Help you find a primary care physician (PCP) or specialist in your MCO's network (You can change your PCP at any time)
  • Help you find a dentist for your child (MCOs are not required to cover dental services for adults)
  • Help link you to Medicaid transportation services (MCOs are not required to provide transportation)
  • Help get your prescriptions filled
  • Explain the health services you can get out of network and without a referral, like prenatal care (if you already started prenatal care) and family planning services
  • Explain how to renew your Medicaid benefits through the Maryland Health Connection
  • Explain how to keep your information updated and how to get a new Medicaid card if your card is lost or stolen
  • Help you resolve a billing issue
  • Explain your appeal & grievance rights
  • Explain you annual right to change MCOs

Target populations include children, pregnant and postpartum women, individuals with disabilities (physical, mental or developmental), and homeless individuals. The ACC can help anyone is eligible for HealthChoice.


The Ombudsman Program accepts referrals from the Compliant Resolution Unit.


The Ombudsman acts as an advocate for your healthcare needs. An Ombudsman may contact you when there are complex medical issues involving care coordination with the MCO. The HealthChoice Program may also request than an Ombudsman contact you to ensure that any complaints that you have about your healthcare or MCO have been resolved.
 


 

Substance Abuse Help

 

Zika Information

 

Rabies Information


     

WCHD News

Snow Hill, MD – The Worcester County Health Department is requesting mini-grant proposals from community-based organizations, workplaces, churches, or other interested organizations for youth teen pregnancy and sexually transmitted infection (STI) prevention education: Promoting Health Among Teens-Comprehensive education (PHAT-C). To be eligible for up to $2,500 in grant funding, your program must be an organization which serves young people in Worcester County. Funded organizations will be expected to deliver the PHAT-C education program to a minimum of 12-15 Worcester County youth ages 12-19.

Read more ...

 

Snow Hill, MD-The Worcester County Health Department (WCHD) requests smoking cessation, education and enforcement proposals for grant funding through Cigarette Restitution Funds by way of the Maryland Department of Health. Community-based organizations, churches, private groups, non-profits, and workplaces are encouraged to apply.

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(July 31, 2019 Snow Hill, MD) – The Worcester County Health Department received notification from the State of Maryland that a mosquito pool in the Whaleyville area of Worcester County recently tested positive for Eastern Equine Encephalitis (EEE). This is the first positive test for EEE in Worcester in 2019.

Arboviruses, such as the EEE virus, are most common during the summer and fall months. The viruses are transmitted by infected mosquitoes and spread to humans, birds, horses and other animals. Since mosquitoes can breed in as little as a quarter inch of water, eliminating standing water is critical for the control of mosquito populations. Many factors impact when and where outbreaks occur, such as weather, numbers of mosquitoes that spread the virus, and human behavior.

The Worcester and Wicomico County Health Department provides the following tips to help prevent contact with mosquitoes and reduce risk of infection with EEE or other mosquito borne illnesses:

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Snow Hill, MD – The Worcester County Health Department will host a free summer program for girls entering middle school, grades 6 and 7. The Just for Girls summer program will be held Tuesday, August 13 through Friday, August 23 from 8:30am - 4:30pm at the Worcester County Health Department, located at 6040 Public Landing Road, Snow Hill, MD 21863. Participants will learn life skills, ways to improve their self-esteem, attend field trips, receive abstinence only education and much more.

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(Snow Hill, MD)- Worcester County Emergency Service officials urge residents to exercise extreme caution and check on elderly and infirm neighbors during the heatwave forecasted to last through Sunday. Heat indexes for the shore are expected to rise above 100 degrees this week and exposure to extreme heat can be dangerous for humans and animals, even deadly.

Read more ...
 Lower Shore Health Insurance Assistance Program