Planning, Quality and Core Services PDF Print E-mail

altProgram Structure

The Planning, Quality, and Core Service Program ensures  the health department accomplishes its mission by providing support in needs assessment , program planning, program monitoring and tracking, and improving the quality of health services. The program divides its work into the following functional units:  Planning, Quality & Accreditation, Core Service Activities, Local Management Board, and Special Projects.


Planning - tracks community health needs, organizes strategic planning, coordinates grant activities, protects patient rights through Institutional Review Board activities, and participates in a variety of health planning committees and councils

Worcester County health assessments and health improvement plans: The Worcester County community health assessment (CHA) and community health improvement plan (CHIP) are developed by Worcester County Health Department with the assistance and advice of the Worcester County Health Planning Advisory Council & Local Health Improvement Coalition.

Community Data: The Planning and Quality Program produces data reports on the health needs of Worcester County.  These reports are available for download on this website.
2012 Community Health Assessment
2012 Worcester County Report Card
Worcester County Network of Care
2009 Community Health Assessment Report

Quality & Accreditation:
establishes and maintains agency accreditation, coordinates and facilitates quality improvement activities, provides staff training, and develops and maintains agency dashboard measures.alt
  • The Joint Commission: Worcester County Health Department’s behavioral and ambulatory care programs are fully accredited by The Joint Commission which requires strict adherence to the highest standards of quality and safety in patient care.
  • Public Health Accreditation Board: As of 2014, Worcester County Health Department has received additional accreditation, with a primary focus on the provision of top quality core public health services, under the Public Health Accreditation Board (PHAB)


Core Service Activities:
serves as the local behavioral health authority responsible for the planning and monitoring of mental health and substance abuse programming

Local Management Board: brings together existing resources at the local level and uses them in innovative ways; ensures implementation of localized, inter-agency service delivery systems for children, youth, and families through a partnership with the Government Office of Children

Special Projects:

  • There are no special project on-going at this time.
Last Updated on Thursday, 07 May 2015 12:18

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