Worcester County Core Service Agency

The Core Service Agencies (CSAs) are the local mental health authorities responsible for planning, managing, and monitoring public mental health services at the local level. CSAs exist under the authority of the Secretary of the Department of Health and Mental Hygiene and also are agents of the county government, which approve their organizational structure.

The functions of core service agencies are to plan, develop, and manage a full range of treatment and rehabilitation services for persons with serious mental illness in their jurisdiction as stipulated by the Health General Article, 10-10-1203, Annotated Code of Maryland.



Crisis Intervention Team (CIT)



Provide leadership and accountability in Worcester County for the establishment of a diverse, comprehensive and accessible array of quality mental health services responsive to the needs and desires of citizens with mental illness, their families and service providers.  Identify trends and service needs and to promote prevention, outreach, education, referral, advocacy and service delivery through collaboration with the community.


The mission of the Worcester County Core Service Agency is to ensure that people of all ages experiencing mental illness can better manage their illness; achieve their personal goals; and live, work, and participate in their community.



To have a comprehensive, effective and responsive service delivery system that assists consumers in achieving optimum wellness and recovery. 

Shared Values

The Worcester County CSA is committed to take actions consistent with the following fundamental values of the Mental Hygiene Administration and the Public Mental Health System:

  1. Basic Personal Rights: Consumers have the right to choice, to retain the fullest possible control over their own lives, and to have opportunities to be involved in their communities.

  2. Responsive System: The Public Mental Health System must be responsive to the people it serves, coherently organized, and accessible to those individuals needing mental health care.

  3. Empowerment: Consumers and families will be involved in decision-making processes, individually at the treatment level and collectively in the planning and operational aspects of the mental health system.

  4. Family and Community Support: We must provide families with the assistance they need in order to maintain or enhance the support they give to their family members.

  5. Least Restrictive Setting: An array of services will be available throughout the state to meet a variety of consumer needs. These services should be provided in the least restrictive, most normative, and most appropriate setting.

  6. Working Collaboratively: Collaborations with other agencies at the state and local level will be fostered so support to consumers is inclusive of all activities of life.

  7. Effective Management and Accountability: Accountability is essential to consistently provide an acceptable level of mental health services. Essential management functions include monitoring and self-evaluation, responding rapidly to identified weaknesses in the system, adapting to changing needs, and improving technology.

  8. Local Governance: Local management of resources will improve continuity of care, provide needed services in a timely manner, and improve the congruence of services and resources with needs, and increase economic efficiency due to the closer proximity of the service delivery level.

  9. Staff Resources: The presence of a competent and committed staff is essential for the provision of an acceptable level of mental health services.

  10. Community Education: Early identification and prevention activities for risk groups of all ages, public education, and efforts that support families and communities must be incorporated into our service system. Increased acceptance and support for mental health services comes from increased awareness and understanding of psychiatric disorders and treatment options. 



CSA Contracts

The CSA is not a service provider but contracts for services with various providers in the area. Funds primarily come from MHA, but can be obtained through other grants or federal block grants.

Additional Responsibilities

The CSA manages Shelter plus Care and Projects in Assisting with Transitioning from Homelessness (PATH). Both are federally funded programs targeting the homeless. Additionally, the CSA manages a fund of money provided by MHA which can pay for goods/services for a person in the public mental health system.  These goods/services should help the individual remain stable in the community.

Permanent Supportive Housing Program Forms

Forms for Permanent Supportive Housing Programs in HALS CoC


Application and Instructions for Residential Rehabilitation Services

Request for Reimbursement for Non-Medicaid Services

RRP DSM-5 Priority Population-Substance Use Disorder List


Request for Laboratory Services
Request for Financial Assistance to Purchase Medication
Request for Financial Assistance to Pay for Rent/Utilities
Request for Financial Assistance to Pay for Transportation

Projects for Assistance in Transitioning from Homelessness (PATH) Intake Form
Projects for Assistance in Transitioning from Homelessness (PATH) Outreach Form

Adult Mental Health Case Management Referral Form
Youth Mental Health Case Management Referral Form

Youth Care Coordination Referral


Substance Abuse Help


Zika Information


Rabies Information




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 Lower Shore Health Insurance Assistance Program